[faq]s

about nendo.engineering

nendo.engineering

[original] nendo.engineering works of art

in-house crafted, versatile nendo works of art, the epicentre of the nendo journey. we don't stop at clay - we create versatile works that give free rein to our imagination.
nendo works of art are available in our online shop and selected art galleries. consult with our engineers at sales@nendo.engineering to address any sales-related questions you may have.

nendo.labs

artwork [reincarnation]

for all those who own art - whether nendo works of art or others - and want to add a new mood + feel, a new aura or simply drip it up: put it confidently in the hands of our nendo engineers and we will add our imagination to your existing artwork.
consult with our engineers at labs@nendo.engineering to get your custom piece.

nendo.subscription

[circular economy] for artworks

for those who admire eclectic art - but want to change it up more regularly - subscribe to nendo.subscription and have new works of art delivered to your home every week, month or quarter.
reach out to subscriptions@nendo.engineering to discuss your personalised plan.

nendo.partners

nendo.engineering [partner] network

nendo works of art are available in our online shop and selected art galleries.
consult with our engineers at partners@nendo.engineering to become an exhibitor or reseller.

europe domestic shipping

enjoy complimentary shipping for all domestic orders within the European Economic Area [EEA].
for purchases exceeding €1,000, we offer an exclusive personal home delivery by our nendo engineers. this special delivery option is available at no additional fees for customers in Switzerland, Liechtenstein, Luxembourg, Belgium, the Netherlands and Germany.
to discuss personal home delivery or any shipping-related inquiries, please reach out to us at sales@nendo.engineering

international shipping

for orders outside the EEA, international shipping fees are determined based on your location.
to get a precise estimate or for any shipping-related inquiries, please reach out to us at sales@nendo.engineering.

returns, exchanges

due to the unique nature of our art pieces, we are unable to accept returns or exchanges. in the rare event that there's an issue with your order, we are here to help. please reach out to sales@nendo.engineering for assistance.
we understand the need for flexibility. therefore, we invite you to explore our nendo.subscription service, allowing for the exchange of nendo artworks. for more information or to discuss your specific needs, please contact us at subscription@nendo.engineering.

return costs

Should your artwork arrive with a legitimate issue, rest assured that nendo.engineering will cover all costs associated with the return and necessary repairs or replacements.

30 days to notify

Please inspect your artwork upon arrival. in case of any discrepancies or issues, it is imperative that you notify us within 30 days of receiving your order. this allows us to address and resolve any concerns promptly.